Abhishek Kumar Maurya

Summary

Software engineer with 16+ years of experience building AI agents, MCP-driven workflows, and scalable developer platforms. Founded ServiceNow's Agentic Developer Platform (adopted by 20+ teams), leads a 9-person engineering team, and has deep roots in frontend architecture, system design, developer productivity, and enterprise reliability.

Skills

Architecture

System design, Scalable frontend architecture, Design patterns, Developer productivity, Metadata-driven development

AI & Agentic Engineering

AI agents, MCP workflows, Claude Code, Harness, LLM APIs (Anthropic, OpenAI, Gemini), Amazon Bedrock, LangChain / LangGraph, Prompt engineering, Agent workflows, Tool orchestration, Multi-model systems

Frontend & Platform

JavaScript (ES6+), TypeScript, React, Next.js, Redux Toolkit, RTK Query, Node.js, Webpack, Vite, PWA

Reliability & Quality

Jest, React Testing Library, Playwright, Performance optimization, WCAG / ARIA accessibility

Backend & Data

Python, Java, REST APIs, MongoDB, Meteor, Oracle Database, Oracle ODI, SQL / PLSQL

CI/CD & Tooling

GitHub Actions, Jenkins, Docker

Observability

Sentry, LogRocket, Datadog, Sumo Logic

Work experience

Staff Software Engineer · ServiceNow, Hyderabad Oct 2023 – Present

AI Agents, MCP, Harness, JavaScript, Java, React, Node.js, Python

Designed and integrated MCP-driven agentic workflows into the engineering lifecycle, adopted by 20+ teams; reduced research and debugging effort by approximately 95% while improving accuracy.
Contributed to Build Agent in ServiceNow Studio, elevating App Engine with agentic workflows for AI-assisted application creation, flow generation, and tool orchestration across 35+ metadata types and 11 domains; led its metadata-aware, multi-model (Claude Opus 4.6 default; Now LLM + Claude on Bedrock), self-healing agentic architecture.
Founded the Agentic Developer Platform (ADP), a multi-team bootstrap and governance infrastructure for Claude Code, MCP servers, agents, and skills; built in 4 weeks and rolled out to 7 pilot squads with 20+ skills, 20+ agents, and 20+ teams.
ADP outcomes: reduced case task resolution time by 90%, cut automation development from days to hours even on legacy codebases, lifted legacy test coverage from 20% to 90%, and reduced external defects by 90%.
Led the ALA Release Lifecycle Documentation Agent and App Summary Agent (Now Assist for Creator): automated delta analysis, human-readable release notes, and CAB-ready deployment manifests — documentation time from hours to a single click; ships as the Release lifecycle documentation agent in Now Assist for Creator.
Architected scalable React/TypeScript systems powering low-code tools including Table Builder and Workspace Builder; API and template contributions to the App Template Framework (ATFr).
Lead a 9-person engineering team as tech lead: mentoring, technical hiring, and high-bar architectural reviews; ran cross-team onboarding sessions enabling teams to set up ADP skills, agents, rules, and MCP servers in a single session.
Drive performance optimization and WCAG/ARIA accessibility compliance; established enterprise testing strategy with Jest, React Testing Library, and Playwright.

Senior Software Engineer · Rippling, Bengaluru Oct 2022 – Aug 2023

JavaScript, React, TypeScript, Node.js, Python, Playwright, Sentry, LogRocket

Contributed to frontend infrastructure and global engineering initiatives; identified codebase problem areas, drove improvement proposals, interviewed candidates, and mentored junior engineers.

Lead Engineer · Reputation, Hyderabad Sep 2020 – Sep 2022

JavaScript, Node.js, React, Python, RTK Query, Sumo Logic

Led the Actions Team frontend, migrating the application from Angular to React and cutting page load time in half.
Delivered the Actions feature and management dashboard; raised accessibility compliance from 80% to 95% for a broad user base.
Built maintainable, scalable, and testable features; mentored junior developers and reviewed code.

Co-Founder / Lead Developer · Worktech Software, Hyderabad Jul 2017 – Aug 2020

JavaScript, Node.js, MongoDB, Meteor, REST APIs

Built products and services using JavaScript, Node.js, MongoDB, Meteor, and REST APIs.
flexzone.in (2018–2020): aggregator of cafés into coworking spaces.
hospeto.in (2017–2018): video consultation platform for doctors, with health record and billing management.

Senior Developer · Eze Software Group, Hyderabad Jun 2016 – Jun 2017

REST APIs, MS SQL

Developed and improved an order-management system for real-time trading related to short selling.
Maintained EzeLocate and DataFeed for locating short inventory and real-time stock-data processing.

Project Leader · Oracle, Hyderabad Jun 2010 – May 2016

Java, Oracle Database, Oracle ODI, SQL/PLSQL

Developed and improved Plan Copy and Benefits Relationships systems using Java, Oracle Database, Oracle ODI, and SQL/PLSQL.
Completed the Benefit Plan Copy project, reducing test-to-production HRMS data setup time by 80%.

Projects

selftest.in (live) — Self-testing and government job preparation app powered by the Gemini API

lifetimetax.vercel.app (live) — Lifetime tax liability calculator

airoadtripplanner.vercel.app (live) — AI-powered road trip planner

faang-cv.vercel.app (live) — CV builder tuned for FAANG-style applications

Education

National Institute of Technology (NIT), Tiruchirappalli — Master of Computer Applications (MCA) · 2007–2010

Banaras Hindu University (BHU), Varanasi — BSc (Hons), Mathematics · 2003–2006

Patent

US20150046358 — "Importing tested objects into benefits programs deployed on production systems" · assigned to Oracle Corp. · status: Abandoned